We understand that this is a difficult time for you, so to make it as easy as possible for you to notify us that one of our customers has passed away you can fill in this form.

By providing us with as much information as possible here we can quickly make a decision as to who the beneficiaries of the pension benefits are and get in contact to make the payment as soon as we can.

We will ask you to upload any certificates relevant to the policy and the information you provide so if you have these to hand before you begin the form you will find it quicker to complete.

If you do not have all of the information or certificates available, we can still review the information you submit and will get in touch to let you know if there is anything we need in order to progress to payment.

Please ensure you provide your contact details so that we can contact you should there be any issues with the form.

If you would like to contact us, you can call us between 9am and 5pm Monday to Friday on 0370 060 0402.